Original Post — Direct link

The game does not start, the screen with zofia and ela appears and after that game simply disappears, it started after the update. I've tried every solution....

almost 2 years ago - Ubi-oof - Direct link

@CptRageQu1t @BOSS_Serafon Sorry I'm late to the thread! I'd like to look into this launching problem that you're both dealing with and see if I can help at all. First, I can suggest some basic troubleshooting steps and if they don't fix the issue right off the bar, I can also review some system files to see if anything else stands out. Please start by tackling these quick steps:

  • Confirm Rainbow Six Siege and Ubisoft Connect are installed on the same drive as your OS
  • End all unnecessary background processes that could be conflicting via Task Manager (third-party software, screen recording/streaming programs, overlays, etc.)
  • Unplug non-essential peripherals (additional monitors, controllers, VR equipment, etc.)
  • Clear the Ubisoft Connect cache
  • Verify the game file integrity
  • Make sure everything in this FAQ article has been completed for good measure


After all of those steps are completed successfully, try to launch Siege again by running it as an admin directly from the .exe file. If the game fails to launch again, please log in to our website and create a new support case so that we can assist you further. To save time, you can also link to this discussion thread and include your MSInfo and DxDiag files for further review.🔥