Original Post — Direct link

Good Afternoon 🙂

Just sending this message really quick to chance my luck.

I have been playing Rainbow since the beginning, bought the game on two platforms and now I have been with Ubisoft a total of 8 years.

I have been searching for a LONG time for the Glaz Primary Black Ice Skin with no luck at all. I used to stream on Twitch for a good while and at one point I opened 130+ alpha packs in one sitting and got nothing. My friends have been lucky enough to get it and have been teasing me ever since about it and I would love for this to stop.

This is the only skin I care about and I would love to finally have it as maybe a loyalty gift 🙂 You can even take away every skin I have ever obtained to have this skin. I want it that bad.

Thank You

over 2 years ago - Ubi-Karl - Direct link

Hey @Dr-Ryan, thanks for reaching out to us and welcome to forums! 🙂

I have carefully read through your query and fully appreciate where you're coming from, especially after opening a good number of packs yet not finding that needed luck...

In regards to rewards that you receive, as you do already know, it is being randomised and we do not have any impact in regards to content you receive, therefore as much as I would like to help you with this, I am afraid our Support team couldn't really provide any help in this instance, however nevertheless, I do sincerely hope you receive Black Ice Skin for Glaz and luck will eventually be on your side :).

Apologies if this may have not been the outcome you anticipated and if you have any further queries or run into any difficulties, feel free to reach out at any time!