Original Post — Direct link
What is up with matchmaking failing to find me the game and then just reconnecting me endlessly to the game I've never entered. Now I can't play unranked at all and I'm going to get a ban based on a bug that happened twice already. And your support is dreadful and impossible to contact.
over 3 years ago - Ubi-Karl - Direct link
Hey LoneWulf.131, welcome to forums and I am sorry to hear about the issue you ran into.

Would you be able to advise us which server are you attempting to connect?

I have looked up and it looks like servers have been working as intended and there has been no outages or degradations, therefore if issue persists, I would recommend to try completing steps outlined in the following article.

As far as the ongoing game issue goes, I can confirm that we have received a number of player contacts about this and as it stands, issue is currently under investigation by our game team.

Our apologies about the inconvenience and should we have any updates, details will be posted here, in our official forums, so keep an eye.

Should you have any further questions, let us know!