[2020] Trigger tracker charm, Indian peafowl charm collected, but didn't received

Originally Posted by kergerayt_
Hello. I have a problem with collecting charms too. I received 3 charms for special event challenges. One of them was received,but 2 another - not. I was waiting for few days, but they didn't appear in my inventory.I posted this message in another tred, but Ubisoft's support didn't answer me anything. I wrote previous post 1 week ago or maybe earlier. Why I can't write to Ubisoft support? only on forum. Why I have no opportunity to solve my problem.If I write them a letter I know, that this letter they will receive, but now I even don't know, if they saw my message or not.It tears me appart, Ubisoft! I know that this is not so important problem, but people, who bought this product, who play this game, they all just want to receive things,, that they won in challenges. I love this game and so sad when I can't use this beautiful charms(

Proof:
https://ibb.co/FnYH7SP
https://ibb.co/tcGjbpp