Original Post — Direct link

I recently buy Ghost recon future soldier, but i have a problem with the skin reward on r6.
For redeem the skin i must play the game but if i start it with Ubisoft connect online the game crash in a few seconds, instead if i start it with uplay connect offline the game works well.
I read online that i'm not the only one but i didn't find a way for fix.
The problem is that i must play with ubisoft connect online for redeem the skin and no one in the support has been able to help me in these days.
They tell me to try:
Disable overlay
install ubisoft connect and ghost recon in the same disc
Cleaning windows
Start windows in Clean mod
Repair game files
And ask to me to send DxDiag file and MsInfo file
Is the 4 days i have that problem and i don't know how to fix it.

about 2 years ago - UbiSushiVamp - Direct link

@pandisberie Hello! Thank you for reaching out. I do see on the ticket you have with support they asked you to update them after completing the newest troubleshooting step. Were you able to download the game on the same driver as Ubisoft Connect? If so and the issues persist please update your ticket and they'd be happy to investigate further!

Also, I have moved this thread to Rainbow Six Siege. 🙂