[2020] Game launch issues

Original Post — Direct link

Not sure if this is a known issue, but the game won't launch anymore on my PC.

Tried all the tricks in the book, updated windows, nvidia drivers, uninstalled the game and downloaded a fresh copy, checked the game files integrity - still nothing.

Once launching the game there's a small/continuous loading circle in the right side.
It stays in that status for long minutes, and the game fails to launch.

Here's a screenshot of the loading page, with the loading circle.

No error message whatsoever, therefore I don't know how to fix this.

Anyone had the same issue before?

over 4 years ago - UbiShoreman - Direct link

Correct, we are currently experiencing issues with BitDefender, which has been reported back to the team! Currently, the solution is to whitelist the program through BitDefenders advanced settings.

over 4 years ago - UbiShoreman - Direct link

Correct, we are currently experiencing issues with BitDefender, which has been reported back to the team! Currently, the solution is to whitelist the program through BitDefenders advanced settings.

over 4 years ago - Ubi-Viral - Direct link

Originally Posted by Vsyncro
That doesnt work for me though. Is there another fix? I have been unable to play for days.

Did you follow these steps:

-Launch Bitdefender
-Click Settings
-Click exclusions
-Click add exclusions
-Add rainbowsix.exe

If the issue persists please try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

UPLAY
EPIC GAMES LAUNCHER
STEAM

Disable Background Applications.

Make sure your OPERATING SYSTEM is UP TO DATE.

Reinstall Uplay.

Update your GPU Drivers:

AMD
NVIDIA

Should the issues persist after completing the above steps, please GET IN TOUCH, attaching DXDIAG and MSINFO reports to your SUPPORT CASE.

Thank you.

over 4 years ago - Ubi-Viral - Direct link

Originally Posted by Vsyncro
That doesnt work for me though. Is there another fix? I have been unable to play for days.

Did you follow these steps:

-Launch Bitdefender
-Click Settings
-Click exclusions
-Click add exclusions
-Add rainbowsix.exe

If the issue persists please try the following:

Run the game with ADMINISTRATOR RIGHTS.

Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:

UPLAY
EPIC GAMES LAUNCHER
STEAM

Disable Background Applications.

Make sure your OPERATING SYSTEM is UP TO DATE.

Reinstall Uplay.

Update your GPU Drivers:

AMD
NVIDIA

Should the issues persist after completing the above steps, please GET IN TOUCH, attaching DXDIAG and MSINFO reports to your SUPPORT CASE.

Thank you.

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