about 4 years ago - Ubi-Raziel - Direct link
Hey SHiFTY-42, thank you for sharing your thoughts here in the thread.

I'm sorry this happened to you, I know it must be incredibly frustrating when you're trying to play with your friends, when you get the chance.

We will of course continue to monitor any server issues on our side, and improve accordingly. Some disconnections are not always clear, which is why we sometimes ask for videos or offer troubleshooting steps.

As far as I'm aware there are these types of penalties in other games when playing Ranked, however perhaps not all of them. Ranked is quite important to some players, and we need to incentivise staying until the match is complete.

Players leaving then rejoining to avoid being killed for intel is of course more difficult to countermeasure or apply penalties too. I'm not sure how possible this is on a technical level.

As it currently stands, we know the penalty system is not perfect however it does have value. We are always open to receiving feedback and improving the game in any way we can.

Thank you for your time!