Original Post — Direct link
Hey all,

I just got to Level 50 and wanted to dive into my first ranked game, but it said I needed to complete 2 step authentication. I did that, on chrome and what not and when I relaunched the game it showed me a "Enter your Ubisoft account credentials" page, much like how Ubisoft Connect works. I went to type in my information to log in, and it would not let me type at all. I loaded into the game behind the screen and was able to fully control the game behind the 1/4 window. I tried closing the window and backing out of the window, but It will not let me close the window at all. I can access the "forgot my password," but again cannot type in my email. I did the classic, quit the game and relaunch, but it happened on the relaunch as well.

I looked around on the forms but looks like this has never happened or if it has they figured it out. Any info on how to get rid of this is greatly appreciated!
almost 4 years ago - Ubi-Milky - Direct link
Hi everyone thank you for bringing this to our attention, I have to admit this is the first I have heard of this happening after the latest update.

If anybody experiences this again, would you please take a screenshot of the message that pops up and post it in this thread, so we are able to identify the exact message and follow this up if needed, thank you for also sharing your resolution to restart your PC.