devtrackers.gg
about 4 years
ago -
Ubi-TheBerry
-
Direct link
Hey there everyone,
In regards to increasing reports of players missing previously unlocked Ubisoft Club rewards / being unable to locate Club rewards to unlock, this is due to the transition from Ubisoft Club to Ubisoft Connect.
More details on this transition can be found here.
If you are missing any Ubisoft rewards or challenges on some of our modern titles, this is due to the transition from Ubisoft Club to Ubisoft Connect.
A full transition over to Connect had taken longer than originally planned and encountered some issues such as the ones mentioned here.
We also have a banner posted on our support site (you'll see it in red at the top of the page if you are signed in) to keep players informed we're aware of the issue, which will also be removed once it is resolved.
We apologise for any inconvenience caused by this. If you have any further questions, don't hesitate to reach out to us through our Support Site or Facebook and Twitter.
Thank you!
In regards to increasing reports of players missing previously unlocked Ubisoft Club rewards / being unable to locate Club rewards to unlock, this is due to the transition from Ubisoft Club to Ubisoft Connect.
More details on this transition can be found here.
If you are missing any Ubisoft rewards or challenges on some of our modern titles, this is due to the transition from Ubisoft Club to Ubisoft Connect.
A full transition over to Connect had taken longer than originally planned and encountered some issues such as the ones mentioned here.
We also have a banner posted on our support site (you'll see it in red at the top of the page if you are signed in) to keep players informed we're aware of the issue, which will also be removed once it is resolved.
We apologise for any inconvenience caused by this. If you have any further questions, don't hesitate to reach out to us through our Support Site or Facebook and Twitter.
Thank you!