devtrackers.gg
about 3 years
ago -
Ubi-Karl
-
Direct link
Hey black-shino, thanks for getting in touch, welcome to forums and I am sorry to hear about the issues you've been dealing with.
Would I be able to check whether you've experienced disconnection just in a single game or is that a regular occurrence? Also, do you recall what error message you received at the time?
I've had a closer look at our server status however everything appears to be working as intended and I was not able to identify any outages.
In terms of the abandonment penalty, it is something that is automatically issued by the server-side in case if you do end up leaving the match before it's concluded, however I do understand that this may seem if you've had a stable connection at the time, therefore for that reason, our aim is to identify what is the cause of this and just simply try to prevent this from happening again.
Would I be able to check whether you've experienced disconnection just in a single game or is that a regular occurrence? Also, do you recall what error message you received at the time?
I've had a closer look at our server status however everything appears to be working as intended and I was not able to identify any outages.
In terms of the abandonment penalty, it is something that is automatically issued by the server-side in case if you do end up leaving the match before it's concluded, however I do understand that this may seem if you've had a stable connection at the time, therefore for that reason, our aim is to identify what is the cause of this and just simply try to prevent this from happening again.