Original Post — Direct link
Hello everyone,

about a day ago, my friend @Naador666 informed you about my problems with the game freezing in matches. They sent us links to various solutions to the problem and also to the list of MSinfo and DXdiag. Unfortunately I can't send the files.in this post because i dotn have enough privileges. Can you please tell me how can I send you the files you requested through a friend? Then we received links to possible problems in the computer, such as background programs and driver updates. I am sending the links that I used to solve the problem and the above statements. I'm going to try the game. Thank you for your settlement and I hope we get a successful fix.

https://www.ubisoft.com/en-gb/help/connectivity-and-performance/article/generating-system-reports-to-help-troubleshooting/000061449
https://www.ubisoft.com/en-us/help/connectivity-and-performance/article/troubleshooting-technical-issues-on-pc/000061047

about 2 years ago - Ubi-SpaceCats - Direct link

@zedurii Hey there, I'm sorry to hear you cannot open a support ticket. You can reach out to us via Twitter DMs, or Facebook PMs with your files. Just make sure to also include the username and email address associated with your Ubisoft account. Our teams there will have to link your account before you're able to upload your files. Thank you!