Original Post — Direct link


I was kicked out of the game and when I tried to reconnect I kept getting this error message. I restarted my computer and still go this message while trying to reconnect. This is extremely fraustrating as I now have a ban on my account and can't play the rest of the night, and it's no fault of my own. It feels like unjust retribution for something completely out of my control.

over 1 year ago - Ubi-Boost - Direct link

@konclan Hi there! I'm sorry to see you're getting this connection error while trying to reconnect to a match. Just to be sure, have you already tried these connectivity troubleshooting steps? If you haven't, please give them a try and let us know if the issue persists.

Also, I recommend port forwarding just in case your NAT type is anything other than Open.

Thank you!