Original Post — Direct link

In the marketing promo for the event it states that those that purchased bundles in the past get the Op card for free. This is great, however, I purchased all the packs and not any bundles. Can I (and players like me) receive these Op cards?

I definitely spent more money on all the packs than buying a few bundles.

over 2 years ago - Ubi-Milky - Direct link

Hello @geodudeEvolved thanks for raising this with us.

If you have yet to receive the corresponding Operator card from a MUTE bundle you purchased previously, you would need to get in touch with us via a private support case so we can check your account and add the content if eligible.

Please contact us privately over one of these links >>

Ubisoft Email/Live Chat support > https://www.ubisoft.com/help/contact
Twitter Support >  https://twitter.com/UbisoftSupport
Facebook Support > https://www.facebook.com/UbisoftSupportUK/

When you contact us please let us know >>

  • Your Ubisoft username
  • Name of MUTE bundle purchased and for what platform
  • A screenshot of that bundle showing as owned in your menu, that also shows your Ubisoft/platform name on show


over 2 years ago - Ubi-Milky - Direct link

Hello @geodudeEvolved thanks for raising this with us.

If you have yet to receive the corresponding Operator card from a MUTE bundle you purchased previously, you would need to get in touch with us via a private support case so we can check your account and add the content if eligible.

Please contact us privately over one of these links >>

Ubisoft Email/Live Chat support > https://www.ubisoft.com/help/contact
Twitter Support >  https://twitter.com/UbisoftSupport
Facebook Support > https://www.facebook.com/UbisoftSupportUK/

When you contact us please let us know >>

  • Your Ubisoft username
  • Name of MUTE bundle purchased and for what platform
  • A screenshot of that bundle showing as owned in your menu, that also shows your Ubisoft/platform name on show


over 2 years ago - Ubi-Milky - Direct link

Thanks for clarifying @geodudeEvolved. Op card rewards for players who purchased single packs of cosmetics are not something we are currently planning on rewarding, but your feedback on this has been noted. I will move your post to our General Discussion area as this is a request and suggestion for the game rather than a bug or issue, thank you.