devtrackers.gg
So I recently got the game, I've played like 3 times, and today when I wanted to play the loading screen didn't go away and I had to restart. After that, the backgrounds were all black and I couldn't see the characters I could choose to play with. When I spawned in the map I couldn't move, look around or do anything. I didn't even have a gun in my hands. When I got killed, I spectated the floor and I couldn't leave the game. This happens every time I try to play since then.
Hey, Tr.Yennas!
Welcome to the forums and sorry to hear that you are experiencing this issue. Can I ask you to try the following:
Run the game with ADMINISTRATOR RIGHTS.
Verify your game files.
It is possible that the installation of your game is faulty. To fix this, please verify your game files:
Ubisoft Connect
EPIC GAMES LAUNCHER
STEAM
Disable Background Applications.
Make sure your OPERATING SYSTEM is UP TO DATE.
Reinstall Ubisoft Connect.
Update your GPU Drivers:
AMD
NVIDIA
Should the issues persist after completing the above steps, please GET IN TOUCH, attaching DXDIAG and MSINFO reports to your SUPPORT CASE.
Thank you.