Original Post — Direct link
it says this and it wont gives me my renown that i supposed to earn from a match this happened a few times pls fix this
17 days ago - Ubi-Karl - Direct link
Hey Artemis_Son,

Thanks for reaching out and bringing this up.

We can confirm that this issue has been forwarded to our development team who are looking into the matter further.

As far as renown goes however, this is only a visual issue and you should still receive your renown, however please bare in mind mind that there's a possibility for a slight delay and it might not appear directly after finishing the game.
17 days ago - Ubi-Karl - Direct link
Thanks for your swift response!

Did you try restarting your game? Also, could you advise when was the last match (exact time if possible), when you did not receive renown?
16 days ago - Ubi-Karl - Direct link
Thanks for your response there.

I had a look at your account and can see that you had some games today however renown appears to be granted for every single match.

If you do play multiple matches on the same day, you do not need to restart your game after every single match, however restarting your game should allow your renown to be updated.

Please note that this is only a temporarily solution whilst our team is working on getting this resolved, so apologies for any inconvenience this may bring and should you have any further questions, let us know!





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