Original Post — Direct link
My character changed and I did not do it. How do I change it back?
over 5 years ago - ubi--unicorn - Direct link
Hey Shanel67, did you use the hair stylist?
over 5 years ago - Ubi-Redbeard - Direct link
Thanks for the continued updates on this.

We are actively looking into this issue.

Thanks for your patience!
over 5 years ago - Ubi-Mark. - Direct link
Originally Posted by Chris-Lee1995
how about the character disappeared? my first character reached 453, and it is missing after 28/3 update... what's going on...
For now, i just want my character or gears back
Awww, really sorry to hear that! Could you please create a ticket on our Support Site Our support team will be more than happy to assist you and recover your character.
over 5 years ago - Ubi-Mark. - Direct link
Hello Agents,

Sorry to hear that. The issue is still being investigated, as we received some reports after the last patch. Apologies for any inconvenience caused.
about 4 years ago - UbiShoreman - Direct link
Originally posted by AaronGaming249: somehow my character is moving by it self can someone help me out?

Hey Aaron! Are you playing with Mouse and keyboard, or a controller?