Original Post — Direct link
So a few years ago I made this Ubisoft account to play Watch dogs but unfortunately because it was so long ago I've forgotten the password to this account and can only login to it on through my PS4 account which is linked to it. I know there's an option to recover and change passwords through email but the email that is used for my account is no longer working so I can't even unlink my games from this account to play on a new account. I can prove that the email doesn't work and give details about my steam account which is what I use to play my games and I can also give details about my PS4 account that is linked to this account. I was wondering if this would be enough to prove my ownership of this account and either have it's email changed or have my games unlinked by a member of Ubisoft staff so I can play my games on a different account. If you would like to know my current working email it can be provided too. If there are any other details I might be able/need to provide please also tell me so I can get this matter over with this whole matter over with.
over 3 years ago - Ubi-Karl - Direct link
Hey HEBBY111, thanks for reaching out and welcome to forums!

We're more than happy to look into this and help you to recover your account details and change it, if required, however it's a matter that will involve discussing account related details which can only be disclosed to the owner, so in order for us to proceed, we would need you to reach out to us via one of the following channels, and we will get back to you as soon as possible:

1. Support website
2. Facebook
3. Twitter

Should you have any questions, let us know!