[2020] [Connectivity/Multiplayer]Account lock

Originally Posted by MikeHawkizard
Hi,
Not sure if anyone is dealing with his error, but if you are and have fixed this, please help. I have an issue where my brother and my two accounts are glitched, the skin that was supposed to be transferred to my account got activated on his account. This resulted in my account being no longer usable when launching siege as every time I launch the game I would get an error saying something like Ubisoft is unable to verify if I am the true owner of the game...

Any help is very much appreciated

Hi there.

That's definitely something we can help you with by transferring the skin to the correct account but we cannot assist you with this over the forums I'm afraid. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you. Thanks.

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