Original Post — Direct link
I recently downloaded R6S from Game Pass to try something new and thus far have enjoyed my games. Though one glaring issue tends to be the excruciating long matchmaking times. My connection is wired and I never hit over 20 ping.

Anyone else having this issue and know a fix?
over 3 years ago - UbiKoality - Direct link
Hi guest-HNicL2vB! Welcome to Rainbow Six Siege! I'm sorry to hear that you've been having a poor experience with the connection in-game. For starters, please try clearing your Xbox's cache by unplugging the console from the wall, waiting at least two minutes, then plugging it back in and restarting the game. Then, I would recommend completing our connectivity troubleshooting guide in full. Doing so will ensure that nothing is interrupting your connection to the game's online services and that the connection is completely optimized. Ultimately, this should help with your ping and long wait times!

However, if you do not notice any improvements after finishing that guide, please do not hesitate to contact our team at support.ubi.com. Our technical team would be more than happy to work further with you to get this resolved and improve your gameplay experience!