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My friend and I were in a ranked game match and winning at 2-0, where it suddenly kicked both of us out of the game into the main menu and issued us an 'abandon sanction' when we tried to rejoin the match. Please advise, as I am in great tilt right now.
Hey ShadowRepulsive!
Thanks for getting in touch, welcome to forums and I am sorry to hear about the issue you ran into.
Just to double-check, did you and your friend possibly use the same connection at the time?
I've had a closer look at your server status and was unable to identify any outages or degradations during the time of your contact.
In terms of abandonment penalty, it is issued by the server side automatically and is something we're unable to overturn, I'm afraid, however I am more than happy to forward your feedback over to our game team on-board.
Going forward, if you do encounter disconnections on regular basis, in order to minimize the possibility of it happening, try completing steps outlined in the following article. which will allow you to establish better connection to game servers.
Should you have any questions, let us know!