Original Post — Direct link

Hi, I didn't get my previous season rank charm I sent a message to the support but no response

over 1 year ago - Ubi-Milky - Direct link

Hello @BillyEleven if you have contacted support and opened a case with us, we will reply to your case via email or Twitter/Facebook, as soon as we are able.

We are experiencing high volumes of contact due to the holidays and the latest game updates so this may take longer than 48 hours to respond. Thank you for your patience