Original Post — Direct link
Hi there,

For the last 24 hours every time I try to launch R6 it launches to a black screen which then crashes due to being unresponsive. I made it launch with admin rights and also reinstalled the game but never have worked. The issue is with both DirectX and Vulkan. It may be due to a Windows update which I've heard has created problems for many games or the latest Nvidia graphics driver, which I've also reinstalled.

Any help or suggestions here would be greatly appreciated. I can also attach my dxdiag and msinfo in a support ticket if needed

Many thanks,
Sam
about 3 years ago - Ubi-Karl - Direct link
Hey Smc_, thanks for reaching out and sorry to hear about the issue you ran into.

In relation to the crash that is followed after the black screen - do you happen to receive any error messages at all? If so, let us know what it is.

As far as troubleshooting goes, if you haven't already, try completing steps outlined in the following article, starting of by verifying your game files first, and see if issue persists.

Keep us updated and should you have any questions in the meantime, let us know!