devtrackers.gg
so basically i was 3.593 mmr in ember rise and i did not get platinum charm or any charm infact.
Hey bumberi.,
Thank you for reaching out to us and I am sorry to hear about this.
Some players continue to request past Seasonal Charms to our Support Teams. While we understand the desire to obtain earlier Seasonal Rank Charms, Customer Support will only be able to compensate for any errors in the previous Season.
Should you have any questions, let us know!