I updated my driver, changed settings, turned off the new stadia crossplay and restarted my computer multiple times yet the game keeps crashing on match start. I dont know why but since the last update it always crashes. also in the few seconds im in game i dont have any sights and aiming makes the character look into the grip of the gun.
Originally Posted by Free505Hey there.
I updated my driver, changed settings, turned off the new stadia crossplay and restarted my computer multiple times yet the game keeps crashing on match start. I dont know why but since the last update it always crashes. also in the few seconds im in game i dont have any sights and aiming makes the character look into the grip of the gun.
I'm sorry to hear you're having issues with crashes/freezes at the moment.
The first thing I would suggest is to attempt each step suggested here. These steps are known to resolve most of the common causes of crashing/freezing.
If after doing so you're still experiencing issues I'd then recommend opening a support case. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you.
After you've opened the case if I can also ask you to attach two system reports to the case that will assist us in identifying any potential cause. The reports we need from you are:
MSInfo
DxDiag
Thanks.