Original Post — Direct link

Hi, for the past few days I've been experiencing a problem that I had about 2 seasons ago and that was solved with the release of the new season. Every time I try to enter a game I get kicked for "Using cheats" with the error code 2-0x00019008. I have tried everything.

1) I re-downloaded battle-ey
2) I did port forwarding by opening the ports for rainbow six.
3) Wiped the DNS caches.
4) Enabled UPnP.
5) Verified the files from steam.
6) Rebooted the modem.
7) Changed from dx12 to vulkan.
😎 Made sure I had the latest version of windows 10 and updated drivers.
And much more...

But the problem persists, how can I solve it?

Platform: PC, steam

Thank you all!

over 1 year ago - Ubi-Havoc - Direct link

Hi there @Gennaro-Coppola thanks for posting and I apologize for the delayed response. While the error code 2-0x00019008 can have a few different causes, if the message you see under the code specifically informs you that you are being removed due to cheating the best course of action would be to open a support ticket for one of our agents to investigate into your account.

I do see that both @Gennaro-Coppola and @DeComandad have support cases open now and I really appreciate your patience with receiving a detailed response. Please feel welcome to update either of your cases at any time and an agent will be back in contact ASAP.

@Snidl_Woods if you are seeing this error as well with a message regarding cheating please open a support case as well for us to take a look. If you have the error code 2-0x00019008 and any other message (such as being kicked due to "corrupt memory") please take a look at our troubleshooting here.