Original Post — Direct link

i just bought the bandit welcome pack and i received everything apart from the credits why is this

2 months ago - Ubi-LadyBlue - Direct link

Hello there @anli_therapy and welcome to our Discussions.

It does look like you should have received those credits. If for some reason you still haven't, you can try running through this basic connectivity troubleshooting just to ensure it's not a communication issue between you and the game. I've included troubleshooting for PC, Xbox One, and Xbox Series X/S depending on what platform you're using for your convenience.

If you're still not seeing them, feel free to create a Support Case and we can look further into why they're unavailable.