Original Post — Direct link
i got banned because my internet went out and it wouldn't reboot so then the game end and i got a 24 hour ban and i was planning for me and my friends to grind on ranked but i got the 24 hour ban for my internet going out
about 4 years ago - Ubi-Karl - Direct link
Hey Maxooies,

Thanks for reaching out, welcome to forums and I am sorry to hear about what happened.

As it stands, if you ever leave the game before it was concluded and did not return, you will be receiving abandonment penalty.

If you do this on multiple occasions, the suspension period will extend and will take longer, which is what we have in this situation.

I do understand this has been caused due to unfortunate circumstances, however the system is place is there to prevent players from leaving matches early and penalty is issued by the server-side, therefore regrettably cannot be overturned.

If you notice that this happens regularly/frequently, we would suggest to consider contacting your ISP to see whether it would be possible to bring a little more stability to the service.

Should you have any questions, let us know!