Original Post — Direct link

Hello,
I am asked to log in to submit a ticket, even though I am already logged in with 2FA as evidenced by this message.
The issue appears with Firefox and Chrome, without uBlock and without Tracking Protection.

over 2 years ago - Ubi-TheBerry - Direct link

Hey @n49o7 ,

Thanks for reaching out.

Could you please let us know more about what exactly happens when you attempt to open a case?

And what it is you're looking to open a case for (in case it's something we can offer any advice on here)?

Thank you!