Original Post — Direct link
I was playing a ranked match and my internet disconnected on the last round. I wasn't able to rejoin in time, so I got hit with a 30 minute suspension, I ranked down, and gained no renown. Please add a way to distinguish between intentional and non-intentional disconnects because my and many others' internet is not so great and disconnections could be common.
about 3 years ago - UbiKoality - Direct link
Hi RaiderKnight15! I deeply apologize for any inconvenience or frustration that this may have caused. I can certainly forward your comments on this to the relevant team, but I would also suggest sharing your thoughts on the official Feedback subforums. This allows for better visibility overall from our dedicated agents who handle player feedback!

However, do you frequently experience these disconnects? Have you ever received any error codes or messages before/after they happen?