Original Post — Direct link

hi, i own splinter cell black list, future soldier and trials rising, too. i have played these games, but i cant unlock my rewards
can you fix it ?
thank you in advance

about 2 years ago - Ubi-Milky - Direct link

Hello @gaaima thanks for posting about this. For these types of missing rewards, we ask players to get in touch with us over a support ticket, so we can check your account privately for ownership of these games and check they have been launched and played for at least an hour.

If you meet all of these requirements, would you please contact us privately about this over one of these links so we can check your account >

Ubisoft Email/Live Chat support - https://www.ubisoft.com/help/contact
Twitter Support -  https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/