Original Post — Direct link

I was finally able to merge my PlayStation account to my pc account but since then I am missing all of my cosmetics, weapon skins, R6 credits, and renown from my PlayStation account. Is there a certain amount of time that has to pass before my accounts merge. I have tried to make a claim but it has been a couple of days since then and I still have not heard anything back.

over 1 year ago - Ubi-Milky - Direct link

Hello @BigDaddy0018 thank you for getting in touch.

This issue of account merging and cross-progression is currently under investigation, as detailed in our pinned post here >
https://discussions.ubisoft.com/topic/182158/cross-progression-has-not-synched-progress-correctly-post-here/145?lang=en-US

Please check this post for any further updates, I will lock this thread, to encourage players to post in the one above, thank you for understanding.