[2020] I love that the legacy event has reset all my weapon skins and attachments. Bravo.

Hey guys,

Thanks for reaching out and I am sorry to hear about the issue you've been dealing with.

I can confirm that we have received a number of player reports about this, and in order to aid us in further investigation on the matter, may I ask you to provide us with the following details:

1. Are you still encountering the issue until this day?
2. When did you notice issue occurring? (After the arcade mode, after restart, after other game modes)
3. Did you notice whether it affects any particular skins or is it all of them?
4. Do you possibly have video footage of this by any chance?

Let us know and we will ensure this information gets forwarded to our game team accordingly.

We do apologise about the inconvenience this may be causing. We do also understand the frustration this may bring, however we would appreciate that you would refrain from using offensive language when in contact.