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when I load the game I am unable to see any operators on the operator main menu and when I load into a game my character is froze in place holding their hand out with nothing in them. I cannot play the game and don't know how to fix this.
Originally Posted by kane_fergHello!
when I load the game I am unable to see any operators on the operator main menu and when I load into a game my character is froze in place holding their hand out with nothing in them. I cannot play the game and don't know how to fix this.
A very unusual issue indeed, it sounds as though the game files are corrupt.
Try first verifying your game files: https://support.ubisoft.com/Article/000060529
If that doesn't work, I would then recommend the following -
- Disable background applications: https://support.ubisoft.com/Article/000063761
- Launch the game as admin: https://support.ubisoft.com/Article/000060505/
I hope that helps you
