Original Post — Direct link

My friend and I started an unranked game, we then disconnected by mistake and reconnected to the game, the problem was that the game we were trying to reconnect to didn't exist. After waiting 7 minutes to reconnect, we gave up and accepted the ban, but after we accepted the ban it still said to reconnect to the game, but since the game didn't exist we would reconnect to nothing. Now my frienbd and I can't play unranked because instead of saying "can't play because of ban" or something like that, it says "reconnect to game". My friend has the same problem, please help me. If you need video proof you can watch it here

">

16 days ago - Ubi-Ciel - Direct link

Hey there @MONKES_On_Twitc and welcome to the Ubisoft Discussions!

I understand you received a temporary ban following your accidental disconnection to a game. These penalities are issued server side by an automated system and cannot be overturned. You will therefore need to wait until the ban is over. For more information, I recommend checking this article!