Ubi-Ciel

Hey @T-H-U-D-D and @N3mB0t,

Happy New Year!
Thank you so much for getting back to me with this information, I have forwarded it to the game team to help their inves...

Hey hey @hyper-sniper @III_Hammer_III ...

Hey there @Arau_ @hachikuku ...

Hey @vKilljoyy,

Our apologies for the delay.
Could you let us know if this issue is still present in the current version of the game?  

Hey @Grymlock,

Our apologies for the delay.
Could you let us know if this issue is still present in the current version of the game?  

Hey there @BrzuchLewego,

Our apologies for the delay.
Could you let us know if this issue is still present in the current version of the game?  

Hey @gjkf,

Our apologies for the delay.
Could you let us know if this issue is still present in the current version of the game?

@GoldenEagle_222 You can do that, but I must remind you that the game needs to be downloaded on the PC you're going to use to play the game. If your friend downloads the game on their PC to then send you the files, it won't work.

@GoldenEagle_222 Exactly!
So, it may seem that the files of For Honor you copied have no issues as you could verify them with no problem - but there are. In this case, the issue is that the launch Ubisoft Connect asks you for a key, which your game doesn't actually have. To resolve the issue, you will need to delete the files you copied and install the game directly from Ubisoft Connect

@GoldenEagle_222 No need to apologize, we're here to help you
The games you mention do indeed come with activation keys. This is because some of our older titles require a key to be activated This is not the case for our newer games, such as For Honor

Hey hey @Arathwial and welcome to the Ubisoft Discussions!

I'm glad to hear that the issue you were facing fixed itself
Don't hesitate to let us know if you need any more assistance!

Hey @GoldenEagle_222,

The only way to properly launch the game would be to do what @Ubi-TheBerry advised - that is to download your own copy of the game from...

Hey there @Hardok1526 and welcome to the Ubisoft Discussions!

I understand you're unable to change the language in For Honor to Russian. I can see that you have opened a support ticket via the Ubisoft Support website. Therefore, in order to investigate this situation further for you, can you please attach an image of the proof of purchase of the game in that support ticket?

Hey there @GoldenEagle_222,

Thanks for getting back to us! After looking into your account, you should be able to launch For Honor without any issues. So, to better understand what is going on, could you tell us how you're trying to launch the game? Are you launching it directly from Ubisoft Connect?

Hey there @enigmaST-DSRPTe and welcome to the Ubisoft Discussions!

I'm sorry to hear you're experiencing the same issue in Rainbow Six: Siege. I recommend following all the troubleshooting steps shared here by my colleagues, as they should resolve the issue with resetting skins you're facing

Hey there @Hefeydd_,

Glad to hear the info shared here helped you

Hey @Arthrin8 and @Mathias_PL,

Welcome to the Ubisoft Discussions!
I'm sorry to hear that you didn't receive the cache key grants for SHD Paragon Apparel Event. B...