Original Post — Direct link

I just got new internet and the satellite isn’t on the roof yet, so sometimes the Wi-Fi will either get really laggy or turn off entirely. It’s because of this that I get removed from matches. It is completely out of my hands. The satellite goes on the roof in two days. I would like my sanction to be lifted.

about 2 years ago - Ubi-Milky - Direct link

Hello @PnG_Toasty, thank you for getting in touch with us.

Regrettably, we are unable to lift any temporary abandon sanctions from disconnections as we do not have the ability to do so, this is solely managed by the game. We can only advise to continue playing once you have a stable Wifi connection, if your connection to our servers keeps dropping out, so you can avoid any further sanctions.