Original Post — Direct link
This is beyond ridiculous.i play siege on Xbox one and there has been since crimson heist an sound glitch where you lose sound and the game freezes up forcing you to have to close the game out to reload back into the match.this has happened too many so many times.latest 1 hour ago resulting in me being banned 2 hours losing my plat 3 back to toxic gold.its already bad we get ddos just about every match and we have this audio glitch on top of that knocking you out of rank is craaaaazy to me.fix the game please for the love of God
about 3 years ago - Ubi-Karl - Direct link
Hey divineshyne, thanks for reaching out and apologies about the delayed response from our team.

I've found your thread in 'General Discussion' and moved it over to 'Player Support' section instead.

First and foremost - in relation to the audio loss issue which is then followed by the crash - I can confirm that we have received a number of contacts about this particular problem and our development team has been working on the matter since, however we do not have any updates just yet, I'm afraid.

As soon as we do however, details will be posted here, in our official forums, so keep an eye.

In relation to the DDoS instances, if you do have details of the game(s) you've mentioned, or if you ever encounter suspicious activity in the future again, can you get back to us by providing the following details:

1. When did this happen (exact time if possible)
2. Name of the player responsible for the DDoS
3. Any video link is useful

This will allow us to investigate the matter further and take action accordingly.

Please do mind that if you wish to report someone, this is not something you will be able to do via forums and we will need you to get in touch with us via one of the following channels (based on your own preference):
1. Support website
2. Facebook
3. Twitter

In the meantime, our team is continuously working on tackling this and are taking steps to minimise the DDoS impact. For more information, have a look at the following article.

Should you have any questions, let us know!