Original Post — Direct link


I got banned cause my pc crashed and when i tried to log in the game it said to me that i was kicked out from the session well done ubisoft FIX YOUR GAME!!!!

over 2 years ago - Ubi-WheelyDuck - Direct link

Hey @alemurina,

Sorry to hear that after encountering a pc crash you then received a ban.

Whilst we are unable to remove temporary bans, we would like to help prevent this happening again in the future. For this I would recommend to complete the steps in our PC troubleshooting guide in full. This guide will help by configuring your device for the game.

Any trouble, just let us know.