Original Post — Direct link

I'm on with my friends, in the middle of an unranked game, our first game of the night getting ready to play some ranked together. no connectivity issues throughout the game and randomly as a new round starts I insta get kicked from the match. My friends say that battle eye is what removed me so I assume it was automatic and not manual, however now I can't play ranked or unranked, for an hour because I'm unable to reconnect to the match. I also am getting a renown loss because of these baseless kicks from games.
This isn't the first time this happened, and while I can still play quick match, I'd like to prevent this from continuing to happen. It's very annoying and reflects poorly on my attitude towards Ubisoft's servers. I've seen issues like this posted before, around last summer, but was unclear for a solution. For me these issues started in the last couple months. It would be nice if this could be fixed. Thank you.

about 1 year ago - Ubi-Deta - Direct link

Hey @Derverruckte! Sorry to hear you've been removed from a match.

Do you happen to receive a specific error code when you experience these disconnects? If your friend is right, it might be worth reinstalling BattlEye directly. To do so, you can follow this article. Additionally, you can try to verify the game files and running the Game (and also BattlEye) as Administrator. You can follow this guide to find the steps involved.

Unfortunately we have no way of removing temporary sanctions, apologies for any inconvenience!