Originally Posted by Lxcas2003_
When I click on Rainbow Six Siege it says
Starting Game
There was a problem authenticating ownership of this product. Please contact customer support if you need help solving this problem.
Hi there.
This error you're seeing is usually because you're launching the game whilst signed in to a Ubisoft account where the game hasn't been activated.
Are you aware of any other Ubisoft accounts you own? If so I would recommend signing in on those and trying again. When you're on the correct account you should no longer see this error.
If you're unsure of any other accounts we can help you to recover access but we cannot do so over the forums. You can reach us either through the
support website by opening a live chat session or alternatively through our social media accounts on
Facebook and
Twitter and they will be able to create a support case for you. Once the case is open please attach a screenshot from one of the folders listed below, do not post that here. Thanks.
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache\user_profile
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache\ownership
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