Original Post — Direct link

Won't send a code to my number no matter how many times I do the authentification even if it's through my email.

over 1 year ago - Ubi-Thrupney - Direct link

Hey there @BallparkYeti721 , thanks for getting in touch! I'm sorry to hear that you've had trouble getting your phone number authenticated. I'd love to see what we can do to get this resolved for you 🙂

From here on the forums, we're not able to assist with any account issues, for data protection reasons. Instead, I'd recommend reaching out to our support specialists directly, as they'll be able to take a closer look at your account and see what solutions we've got. Any of the links below will be fine for this.

Open a support ticket with Ubisoft Help
Send a Twitter DM to Ubisoft Support
Send a Facebook PM to Ubisoft Support

I suspect that your thread here is about trying to play Siege, but your post is in our Rocksmith section, so I've gone ahead and moved it to Siege. Let us know here in the thread if you have any trouble with those contact links 🙂






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