Original Post — Direct link
Whenever i'm trying to buy a pack nothing happens. I see R6 logo animation in the background but thats it - and i'm sure it was working fine 3 months ago. Files verified, game reinstalled but still not working (steam + uplay). Any ideas ?
over 7 years ago - Zoro - Direct link
Thanks for the response!

I will try and find some more info on this issue and see if it's been reported by others/if there is a fix.

If you haven't filled out the support ticket yet, please be sure to include the picture you linked with the report.

Thanks!
over 7 years ago - Zoro - Direct link
Hey Loomse,

Thanks for posting about this!

Do you have any video/pictures of what the screen looks like when attempting the purchase?

You can submit a ticket for the Support Team HERE, they will be able to help you troubleshoot this issue and hopefully find a fix for you. (Include as many details as possible, including any photos/videos)

Thanks!
over 3 years ago - UbiKoality - Direct link
Hi FaCe_Jarvis! I'm very sorry to hear that you've been having trouble purchasing credits in Rainbow Six Siege. After further review of your account and the numerous failed transactions, please open a case at support.ubi.com to receive further assistance from your regional Store team. They are best equipped to investigate this and provide some additional assistance. Thank you for your patience in the meantime!