Original Post — Direct link
Every time i boot up the game and load into a match the game thinks I'm using a controller and i cant move around using my mouse and key board please help
almost 4 years ago - Ubi-Orion - Direct link
Originally Posted by scomosnuts
Every time i boot up the game and load into a match the game thinks I'm using a controller and i cant move around using my mouse and key board please help

Originally Posted by Palokka40270
Yes i've tried restarting game, pc and replugging my usbs (Mouse, Keyboard, headset, IOS charger for my phone {I share my internet VIA the cable because i dont have wifi in my pc]) And thats it. I cant do anything. I've resetted all my settings, scanned the gamefiles and nothing woks. It just shows the tips for example like "Jump", "Scan for enemies" Things and controller buttons for them like "A", "LB", "RB". It was working until the neon dawn but then it glitched. Can you add a manual way to turn off controller detection / controller mode? I swear to god
Hey there folks.

I have seen a couple of reports regarding this but in order for us to investigate further there's a few things we'll likely need from you both. First of all can I ask you to launch the game after a clean boot just so we can determine whether something else running in the background is causing this conflict? If this doesn't appear to be the case we'd like you to submit your system files to us if possible. You can reach us either through the support website by opening a live chat session or alternatively through our social media accounts on Facebook and Twitter and they will be able to create a support case for you.

After you've opened the case if I can also ask you to attach two system reports to the case that will assist us in identifying any potential cause. The reports we need from you are:

MSInfo
DxDiag

Thanks.