Original Post — Direct link

I was on a new PC that had been factory reset when i made a new account and tried to join a match my account got banned before even joining a match for multiple "cheating" offenses. How and why did this happen to me?

over 2 years ago - Ubi-Viral - Direct link

@can0fdr-pepper Hey! Sorry to hear that you have received a ban after creating a new account. I am afraid this is not something we can assist with over the Ubisoft forums.

In order to look into this please reach out to us here:

https://www.ubisoft.com/en-gb/help/contact

Thank you.