[2023] Cannot play game due to error: Failed to Synchronize Data for Cross-Platform. Please try again later.

Hey @buttasang

Thanks for reaching out to us and sorry to see you're having a sync failed issue

 I do recommend verifying your files as a first step.

If the issue continues, you can give the following steps a try:

1. Open Ubisoft Connect as an administrator, then go to settings.
2. Untick "Enable cloud save synchronization for supported games"
3. Make a backup of your save game.
4. Remove the save file from the original folder
5. Launch game and play until the game autosaves or you manually save
6. Quit the game, enable cloud saves, and launch the game once more
7. Select local save when prompted

This should help fix these issues but in case it doesn't feel free to reach back to us.