Original Post — Direct link

Since the last update of Rainbow Six: Siege binding an action to í key of a Hungarian keyboard (í key is under 'a' between shift and 'y') is not working.
In previous versions binding the í key to an action caused the Customize controls screen to glitch and freeze if it was opened a second time, so í key had to be bound last, but at least it was working in-game. Now when I try to set the key it shows '???' but when I press the key in-game it doesn't work at all.

I tried to submit a support ticket, but this really friendly message is on the Ubi support page:
"In the light of the current situation, we are temporarily restricting our support to live chat only.
* Chat is currently unavailable. Please choose another support method."

Customer service in 2022...

over 2 years ago - Ubi-Karl - Direct link

Hey @sadist_hun, thanks for getting through to us, welcome to forums and sorry to hear about the difficulty you've had with customizing your key layout.

First and foremost, for troubleshooting purposes, can I check if you've tried verifying your game files yet? If you haven't, give it a go and see if issue persists.

Should issue remain, can I check if you've tried making the change within 'GameSettings.ini' file instead, to see if it makes any difference?

If problem is still there despite trying all of the above, could you possibly send us screenshot showing the '???' part?

Keep us updated!