Original Post — Direct link
I've been playing R6 for 2 years now and I recently took a large break from the game. I return to the game and instantly get permanently banned out of the blue. Now, I know what everyone is going to say; "Oh you cheated just admit it", I am being honest here; I have never cheated in my life. I am curious to see if anyone else has had a similar issue and to see if it ever gets resolved. Ubisoft support chat isn't helping at all and I am generally pissed off all my progress has just vanished. There is a massive twist, I haven't been banned by BattlEye as I can still play games which are protected by BattlEye (Unless I just haven't been hardware banned or whatever). After the ban occured, I checked my running programs and didn't see anything which could of been thought as cheat software, so I am just utterly confused.

I would really appreciate some help, I'm just hoping the forums aren't as toxic as the playerbase :/
about 4 years ago - Ubi-Viral - Direct link
Hey, Termin.ator!

Thank you for getting in touch about this. I have looked over your account and Rainbow Six: Siege activity. I can see you played up to the end of September and then stopped playing for a month and started playing again at the end of October so this ban could be a result of any of your playtime as this is not a substantial break.

I have also checked both of your support cases with us and I am unable to find a chat transcript with ourselves. Do you have the case number for this chat?

Additionally, I have looked into the ban and can confirm that it is correct and it will not be removed. I understand that this is not the news that you wanted to hear and for this I am sorry.
about 4 years ago - Ubi-Viral - Direct link
Originally Posted by Termin.ator
Can I ask why I was banned? Also here is the case number:13056692
Thank you for the case number, I do not see any chat linked to that case. In regard to the reasoning for your ban I am afraid we are unable to disclose this.