about 1 year ago - UbiMark - Direct link
Hello D'ovah K'iin,

Thanks for reaching out and I'm sorry to hear about your experience.

Regretfully, we are unable to lift temporary bans, I'm afraid.

As you encountered this error, can you please perform all of the troubleshooting steps listed in this article?[www.ubisoft.com] This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support