Original Post — Direct link

is there a way to appeal this?
im assuming this crash will happen again and then i will get a 24 hour ban (how long do i have to stay safe before that penalty stops escalating to extra hours/days/months)

over 2 years ago - Ubi-SpaceCats - Direct link

Hi there @cheek_consoomer!  I'm sorry to hear you received a temporary ban in Rainbow Six Siege. Those penalties are issued server-side by an automated system and I cannot overturn them. I'm very sorry for the inconvenience. I also cannot give any further information on how these ban lengths work.

Should you encounter these issues regularly, I would suggest the following steps to make sure this doesn't happen again:


If you're still encountering frequent disconnects and/or crashes after trying these steps, please reach out to our Support teams via our Support Website, Twitter DMs, or Facebook PMs with copies of your MSINFO and DXDiag and a description of the issue (you can even send a link to your post here). Once received, our teams will be able to look into this further with you.
 
If you're contacting through Social Media, please make sure to also include the username and email address associated with your Ubisoft account. Our teams there will have to link your account before you're able to upload your files. Thank you!









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