[2020] Error message 3-0x0001000B

Hey Rissanee.VRGN! My apologies for the inconvenience this error code may have caused you. This specific code means that there was a problem with the connection to Ubisoft's online services. That being said, I'd strongly suggest completing our connectivity troubleshooting guide in full -- including port forwarding. Doing so will ensure that the connection between your online services and ours is completely optimized, which will help to get rid of this error code.

However, if the steps in that guide do not help, I would suggest opening a case at support.ubi.com to receive further assistance.. Please know that if you ever have trouble reaching our team through the support portal, you can always send a message to us on Facebook or Twitter!